Commercial businesses often operate through a flurry of emails, mass meetings and bulleted memos in an effort to save valuable time. While the old saying advises that “time is money,” it is important to develop a personal connection with your hospitality insurance group.
Establish a Connection
As a business owner in the hospitality industry, you are already well-acquainted with the efforts necessary to connect with people. Typically, you are there to provide them a service. With your insurance provider, they are there to serve you. They want your business, and you want your business protected. It is a mutually beneficial partnership.
The right insurance partnership will offer you:
- Personal attention
- Experienced input
- Prompt services
- Individualized plans
- Specialized coverage for liquor liability, personal injury, theft or assault and battery claims
Every relationship needs transparent communications, and the same is true about your connection with your insurance provider. Your business has specific needs that will need to be addressed. Your broker should be honest about the costs, associated risks and exclusions attached to any policy you may be considering. Nothing should be hidden during your meetings. You should be responsible in admitting past claims or situations you have encountered, just as your broker should disclose all the details and clauses of your coverage.
Take the time to invest in the relationship with your hospitality insurance group, as they are there to support your business venture through cost efficient and comprehensive coverage.